As a Microsoft Certified Partner...
Tierra Technology understands their products, their users, and the benefits of a PC-driven business running on Windows. We anticipate your needs to create an environment where your workstations perform optimally and users understand how to use their PCs effectively. We also provide:
Networking
Development and management of your Windows workgroup or domain; networks and wireless networking solutions; VPNs and remote access; creation of uniform environments to streamline network management; creation of user authentication enabling users to logon anywhere in network while maintaining personal settings; centrally managed malicious software prevention; firewall configuration providing Internet access security; customized backup systems using Microsoft and third party tools; file, print, fax and other resource sharing; active directory maintenance; cross-platform integration and migration; NT4 to Server 2003 migrations.
Systems Administration
Preventative maintenance; performance tuning; service packs and security roll-ups for Server 2003, Exchange 2003, Small Business Server 2003 (and earlier versions), patches and bug fixes; resource management; security policies; user and computer management; application roll outs.
Desktop Support
Email and printer configuration; network and peripheral communication; memory and RAM capacity; handheld synchronization with Outlook; keyboard, mouse and cable functionality; spyware / malware / virus removal; application installation, configuration, updates, upgrades, and training; macros and other Office customization; hands-on support.
Strategic System Consulting
Documentation; unbiased upgrade and new purchase advice; “hosted vs. in-house” support analysis; technology planning and budgeting; resource procurement.